Address
Form of work
Salary• Call customers to offer energy saving advice, complete benefit entitlement checks and offer white goods replacements.
• Identify customers that may qualify for future hard/soft measures based on a telephone conversation.
• Where required, process retrofit assessments and co-ordination paperwork, also engaging with third parties to arrange these assessments.
• Where required, process paperwork at various stages of the process including potential submissions to energy companies.
Skills & Experience
Essential
• Strong understanding of Microsoft Office programs, especially excel
• Proven track record adapting to changes, especially where these affect the day-to-day processing of work
• Proven track record of working under pressure and to strict deadlines
• Excellent telephone manner
• Good communication skills
• Previous experience of 2 years or more in an administration role, within the last 5 years
• Self-motivated to complete any works required to a high-quality standard.
• Excellent customer focus and care skills.
Desirable
• Any previous experience working in the retrofit assessment industry
• A previous experience working with funded schemes
This is on a temporary to permanent basis
