Customer Service Administrator

, Customer Support Administrator, Permanent, Coventry, £23,500, , Benefits:, , Are you an experienced Customer service adviser or clients relations adviser then we want to hear from you!, , Our client is a leader within the insurance industry and are looking to add more talent to their UK Customer services team., The primary purpose of this exciting role is to implement system builds for new business, to accommodate vehicle warranty as required by each client account., This role requires gaining knowledge of all department needs within the company and being able to have a good working relationship with all departments to ensure the projects are completed right first time and to the deadlines agreed., , Duties, � Implement system builds for new business, as determined by the Customer Support Manager., � Liaise with the IT team on any system developments or changes for new business implementation., � Action amendment requests to system builds as and when they arise., � Thoroughly test all new system builds and amendments to existing business., � Understand the results of the testing in terms of pricing, taxes, errors, documentation generated etc., � Provide support and assistance to the team of Experts, Project Implementation Managers and other departments for new and existing business requests and queries., � Provide ongoing administrative support to clients and policy holders when required., � Any other duties which the company may reasonably require., , Key Responsibilities, � System set ups for new clients., � System amendments for existing clients., Handling incoming requests and queries in a professional and polite manner, , , Ideal Candidate, � Strong Reporting experience, � Comfortable with Numbers and working with reports in detail, � Good Communication skills, � Competent with internal systems, � Comfortable liaising with different internal departments, , , If you are interested in the above role please apply or contact the Sutton Coldfield team for further details on 0121 354 2749, Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer., By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.,