Address
Form of work
SalaryThe Opportunity:
Would you like to use your Customer Service skills in an environment where you have to really provide exceptional levels of customer care, make intelligent and informed decisions and actually build a relationship with customers rather than be on targets to just as many calls as you can in a day? Then this role, firmly embedded within the motor trade / automotive industry, could be right up your street. If you're a great Customer Service Advisor with an interest in cars or motorbikes, then this could be the dream job for you. Office based
Job Responsibilities:
- Ensure customer orders are received and processed professionally and in a timely manner.
- Manage customer files within Office 365 (Purchase orders, quotations and general correspondence etc.)
- Offer excellent Customer Service levels in meeting customer requests/ demandsUnderstand customer needs and offer practical solutions - these customers are all from the automotive manufacturing industry and motor trade.
- Excellent Customer Service skills gained in a Customer Service environment, minimum 2 years experience required.
- Good standards of communication, initiative and relations are achieved with all other departments
- Good level education in Math’s and English
- A working knowledge of AS400/ System 21 and Shopify would be useful
Free parking.
24 days holiday.
Pension.
Working Hours:
Hours 8.30-5.30 M-F with a 3pm finish on a Friday
