Address
Form of work
SalaryCustomer Service Advisor
Up to 24,000 - WFH 1 day a week
Kent
Full job description
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Assistant / Administrator team. As a Customer Assistant, you will play a crucial role in providing exceptional service and support to our valued customers.
Responsibilities:
- Assist customers with inquiries, concerns, and requests.
- Provide accurate and timely information to customers regarding products and services.
- Analyze customer needs and recommend appropriate solutions or actions.
- Handle customer complaints or escalations with professionalism and empathy.
- Collaborate with internal teams to resolve customer issues and ensure customer satisfaction.
Skills:
- Strong communication and interpersonal skills
- Excellent phone etiquette and active listening skills
- Ability to effectively communicate complex information in a clear and concise manner
- Ability to work well under pressure in a fast-paced environment
If you are a motivated individual with a passion for providing exceptional Customer Service, we would love to hear from you. Join our team as a Customer Assistant and contribute to our commitment to delivering an outstanding customer experience.
