Customer Service Advisor Dundee Permanent £23k - £25k M - F Hybrid
Your new company
Hays is working with Clients within Financial Services.
Your new role
Answering inbound calls from both direct customers and Independent Financial Advisers.Assisting customers with their accounts and any queries.Advising clients on how to add or withdraw funds and providing guidance.Building rapport with customers.Providing excellent Customer Service and a solution for each customer.What you'll need to succeedExperience of working in a call centre environment and / or financial services experience.Excellent verbal, written and interpersonal communication skills.Outstanding Customer Service skills and dedication to providing exceptional customer care.Excellent listening and analytical skillsWhat you'll get in returnPension contribution of up to 15%An annual performance related bonus22 days holidayWhat you need to do now
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