Job DescriptionAre you passionate about providing great
Customer Service? Are you looking for a career and not just a job? Then this could be the role for you!If so, consider joining our team in
Leighton Buzzard as a
Customer Service Advisor / Property Coordinator where you will provide property management and tenancy administration support to branches, landlords and tenants.
What's in it for you as our Customer Service Advisor?- Industry leading training and development
- Support in training towards ARLA - NFOPP qualifications
- Clear career progression opportunities
- Collaborative, rewarding and fun environment
- Team incentives
- 24/7 AIG Smart Health (including virtual GP) coverage for you and your family
- 25 days holiday entitlement in addition to Bank Holidays
- Employee discounts and Wellness programme
Key responsibilities of a Customer Service Advisor:- Liaise with contractors to ensure repair/maintenance works, safety inspections are carried out
- Ensure routine and additional property visits and checks are carried out
- Where possible and financially viable for the client, to claim for repair/maintenance work under insurance
- Ensure that the relevant payments are instructed promptly and properly regarding contractors, deposits and landlord bills
Skills and experience required:- Outstanding Customer Service skills
- Detail oriented, organised and solid administration skills
- Excellent verbal and written communication skills
- IT literate (MS Office, internet, email systems)
Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.CC00339
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