Customer Service Advisor

We’re recruiting for Customer Service Advisors to earn £23,795.20 per annum.

Customer Service Advisor benefits: 

• 28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary
• Lifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.
• Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!
• Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days’ year and our Interactive Health and Wellbeing Hub

Customer Service Advisor role: 

• Customer Service & Claims Advisor bound calls from customers who are wanting to make a claim on their mobile phone insurance.
• Handling inbound calls from customers wishing to make an insurance claim.
• You will support your customer through the process, assisting with fresh claims, updates, general enquiries and perhaps cancelling policies if required.
• By following set questions on your PC, you will talk your customer through a step by step process to determine the options available to them.

Training is included to prepare you for this role

Customer Service Advisor pay: 

£23,795.20 per annum.