Customer Service Advisor

Customer Service Advisor
Are you passionate about providing exceptional customer experiences?
We are on the lookout for a dynamic and dedicated Customer Service Advisor to join our growing team. If you thrive in a fast-paced environment, have excellent communication skills, and are committed to ensuring customer satisfaction, we want to hear from you!
Key Responsibilities:

• Handle customer inquiries via phone, email, and chat in a professional and courteous manner.
• Provide accurate information about services, and policies to resolve customer issues efficiently.
• Assist customers with placing orders, processing returns, and tracking shipments.
• Collaborate with other departments to ensure timely resolution of customer concerns.
• Maintain up-to-date knowledge of company products, services, and promotions.

Whats on Offer:

• Comprehensive training program to equip you with the skills needed for success.
• Opportunities for career growth and advancement within the organisation.
• Supportive and inclusive work environment that values teamwork and collaboration.
• Employee benefits including health insurance, retirement plans, and more.

Qualifications:

• Previous Customer Service experience is preferred but not required.
• Strong interpersonal and communication skills.
• Ability to multitask and prioritize workload in a fast-paced setting.
• Proficiency in using CRM software and other Customer Service tools

Don't miss this opportunity to make a difference and contribute to our clients team's success! If you are enthusiastic, customer-focused, and ready to take on new challenges, apply now to become our next Customer Service Advisor.