Customer Service and Retail Volunteer - Furniture Showroom

Customer Service and Retail Volunteer - Furniture Showroom

Are you looking to gain experience in a fun, friendly retail environment? Our shops are the perfect opportunity to expand your skills and knowledge whilst raising vital funds for Martlets.

Our showroom is the perfect place to pick up furtniture and other bargains spruce up your home. It's also where our largest donation station is located, plus our fabulous £1 shop.

What will I be doing?

This role is based mainly on the shop floor and will involve:

• Greeting customers and creating a friendly, welcoming atmosphere
• Providing assistance and asking customers if they need help or product recommendations
• Serving customers on the till, handling cash and card payments
• Talking about Gift Aid, explaining why it is important to the charity and helping customers sign up
• Keeping the shop floor looking great by tidying counters, refilling rails and organising displays

As well as selling items at the till point and providing great Customer Service, you may also be asked to help with:

• Steaming and pricing clothes
• Culling or rotating stock
• Accepting and sorting donations, deciding what to sell in the shop, and what should go to a different location

Where? Sussex House Industrial Estate, Old Shoreham Rd, Hove BN3 7DX

When?   Around 4 hours a week Monday - Saturday between 9.30am and 1:30 pm or 1:30 pm and 5:00 pm

Anything else I should know? This is a great chance to learn stock ordering, visual merchandising and Customer Service. We are able to pay travel expenses such as local bus fares and train tickets to help you access this volunteering role.

Sounds good, what do I do next? Apply Now and a member of the team will be in contact to give you a tour, introduce you to some of our wonderful team and tell you more about this role.

Staying safe during COVID-19:

As we learn to live with Covid-19, your wellbeing remains our top priority. We are continuing with measures such as sanitizing stations and suppling face coverings for individuals who wish to wear this during their volunteering. You will also have access to our workplace risk assessment and receive a thorough Covid-19 induction on your first day.

If you need any reasonable adjustments throughout the recruitment process, please contact us on 01273 021548 or at recruitment@martlets.org.uk.