Address
Form of work
SalaryOur Staffordshire (Cannock Chase) based client is currently looking to recruit enthusiastic and outgoing Visitor Service assistants to join their team at a popular outdoor, visitor destination.
The Role:
• Deliver exceptional, ‘front of house’ Customer Services to visitors of the forest centre.
• Provide face to face Customer Services at the information point selling trail maps, activity packs and Forestry England Memberships as well as providing advice and information to visitors.
• Undertake housekeeping and maintenance tasks using a range of equipment and tools, to include: repairs and improvements to forest infrastructure and furniture, litter collection, emptying bins and cleaning of toilets (when necessary).
• Support the promotion, sales and administration of the Forestry England Membership scheme.
• Support operational car parks by maintaining ticket machines, providing Customer Services and delivering enforcement procedures, including the staffing of a future ANPR car park system.
• Carry out daily, weekly and monthly safety checks and routine inspections of all facilities (when necessary).
• Undertake the Duty Ranger role as required providing visitors reactive support with emergencies, questions and queries.
• Support the Recreation Team on event delivery by both Forestry England and third parties, assisting where necessary.
Do you have the below skills? If so this may be the role for you!
• Excellent communication skills
• Excellent team working skills
• Previous experience in a customer facing role
• Competence with IT such as MS Office.
• Experience in working in an outdoor setting
• Experience in using a variety of tools and equipment to carry out repairs and maintenance
• Full current driving license that enables them to drive in the UK
Pay
£10.42 per hour
Working hours
Part-Time and Full-Time hours available and does include a weekend rota.
8.30 – 16.30
Location: Forestry England Visitor Centre, Cannock Chase
Please apply below or contact branch on to discuss further
