Address
Form of work
Salary- Customer Service Coordinator
- 24800 + excellent benefits including free parking, hybrid working and flexitime hours
- Prestigious Head Office in Poole
- Graduate opportunity
Are you looking for a busy and involved Customer Service Administration role in a highly successful and expanding Global Organisation ?
Do you have previous Customer Service and administration experience and excellent communication skills ?
Are you proficient in Word and Excel ?
If so this is the perfect Customer Service Coordinator role for you.
As a Customer Service Coordinator you will be responsible for delivering outstanding Customer Service via email and telephone to retail partners and you duties will be many and varied but will include :-
- Dealing with stock availability and price information
- Managing retail customer orders and processing the orders
- Analysing data and customer performance
- Recording values of orders
- Assisting the merchanding team with order processing and administration
- Liaising with sales reps and agents regarding customer accounts, enquiries and orders
- Keeping customer records up to date
- Compiling weekly forecasts
- Monitoring orders on the system to ensure they meet customer delivery dates and shipping targets
- Communicating with customers about deliveries and arranging booking slots if required
- Full administrative and Customer Service support.
This is an exceptional opportunity for someone with 2 years Customer Service and Administration experience to join a Global Brand at their Head Office in Poole,
This is a permanent role which offers excellent career opportunities along with a highly competitive salary, flexitime hours and hybrid working.
The role is working in the Poole office 3 days a week and working from home 2 days a week so someone local to Poole is essential - free parking is available on site.
This position is working 37.5 hours per week Monday to Friday with the option of flexitime hours
Please call Chris at Tate, Bournemouth or apply online
Immediate applications are invited.
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy.
Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
