Address
Form of work
SalaryCompany - Leading manufacturing company.
Location - West Bromwich
Salary - £23-25K
Hours - 8.30am-5pm Monday to Friday
This is an excellent opportunity for an Administrator/ Coordinator with a minimum of 1-2 years office experience to join the team of a leading manufacturing company based in the West Bromwich area.
Duties include:
- To provide a contact point for customer and colleague queries, following up delivery schedules, identifying products required by the customer and ensuring queries are dealt with in a proactive and timely manner
- Dealing with internal / external emails and telephone calls
- Provide a proactive approach to Customer Service, using the in-house management system and delivery-app to ensure efficient product tracking and liaison with site managers and buyers
- Liaising with Area Sales Managers, providing sales support
- Processing customer call off orders & ordering additional items required
- Updating of CRM information to management system
- Generating paperwork for production requests & delivery notes
- Building strong relationships at buyer & site level
- To complete necessary paperwork & maintain filing systems
Requirements
- Minimum of 12 months administration/ Customer Services experience within a fast paced environment.
- Good knowledge of Microsoft Word, Excel and Outlook.
- Excellent telephone manner.
