Customer Service Expert

Customer Service Expert - Stockport

£21,500 - £22,700 basic + £2,500 per year in bonuses

January is the most popular month for a fresh start, and with growth like this you could be a senior or manager by the end of 2024. Now is the time to make it happen!

CVs aren't everything, and we are a strong believer they are not a true reflection of YOU. Which is exactly why we take on from any working background, why our interview process is straight forward, and why we recruit based purely on personalities. Everybody is welcome with us.

We've spent a lot of time making our environment the best yet, with the following:

• Good management exists here, we've employed the best leaders to help you move forward
• We've invested in every advisor who joins us gaining a Customer Service accreditation
• We stripped away targets, making the role easier and stress-free for you
• Brand new systems, meaning old systems that are hard to use are a thing of the past
• We've opened up a training office across the road where you will complete 3 months of fully paid training, meaning you can take your time to get used to the role
• We've introduced a guaranteed opportunity for you to progress to senior level within 5 months
• 1PM finishes 2 out of 4 weeks per month (Monday - Friday)
• Your salary will be increased twice during your first 2 years of employment

The results of the above have meant over 80% of all our new starters progress into senior team and have long lasting careers with us. You'll make friends for life in our environment, and no matter your working background the job is actually easy to get stuck into. This is what makes us stand out!

The Role:

• Deal with account queries, set up direct debits, and run through affordability checks
• Manage complaints and issues which may arise
• Respond to social media and website correspondence
• Send out letters, and reply to emails throughout the day

With start dates available throughout January and February now is the time to apply:

Zandra Carter