Customer Service Operative

We are seeking a highly motivated and detail-oriented individual to join client's team as a Customer Service Operative, on a 6 month contract, with the possibility of being extended.
Our client is passionate about Industrial Gas and have a legacy of helping customers achieve greater productivity, energy efficiency, and sustainability for over 80 years. We're seeking a dedicated and enthusiastic Customer Service Operative to join their friendly, customer-centric team.
About the Role

• Handle inbound customer inquiries via phone, email, and other channels
• Proactively provide customer updates and order assistance
• Manage customer information and product data
• Support team and business needs with ad hoc tasks

What You Bring

• A positive and can-do attitude that prioritises customer satisfaction
• Excellent listening and communication skills, including a friendly phone manner
• A genuine passion for helping customers resolve issues efficiently
• Strong teamwork abilities and a collaborative spirit
• Excellent organisational and time management skills

What's On Offer?

• A diverse and inclusive work environment where every individual feels valued and respected
• Opportunities for personal and professional growth
• Competitive compensation and benefits package

If you're a customer-oriented individual with previous call centre experience and a passion for problem-solving and a desire to make a positive impact, we encourage you to apply. Our client offers a rewarding work environment where you can contribute your skills and talents to a company that values its people and customers.
What are you waiting for? Apply today.
Job Title - Customer Service Operative
Location - Crewe/Hybrid working after satisfactory period
Type - 6-month contract, possibility to extend, Mon-Fri 08.00-17.00, Sat (1in4) 09.00-17.00
Salary - 11.72 per hour PAYE
Recruitment Holdings Ltd act as an employment agency and an employment business.