I am currently recruiting for a Customer Service representative to join a great team based in Birkenhead. This is an exciting opportunity for someone with call centre experience who may be looking for a more exciting and varied opportunity. The successful candidate must possess excellent communication skills and be committed to maintaining consistently high quality standards.
This is a ongoing temporary position with the potential to turn permanent.
Start: Asap
Pay:£20,500 per annum
Hours: Monday-Friday 9am-5pm (37.5 hours)
Location: Birkenhead
Duration: Ongoing (potential to turn permanent)
Responsibilities:
- Outbound: Contacting from a large database of customers to make appointments including explanation of the service being offered. Clustering appointments in order of postcode.
- Inbound: Receiving customer calls to request audit.
- Scheduling appointments using booking system.
- Liaison with engineers/technicians.
- Basic Administration
Skills:
- Telephone call handling essential
- Basic office administration
- MS Office Word, Excel, Outlook
- Excellent communication skills and capable of explaining technical service over the phone to all types of people
Experience:
- General experience of working in a busy environment
- Working on own initiative.
- Outgoing personality/Customer Service skills
Please apply to this advert if you feel you have the skills and experience!
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Adecco is an equal opportunities employee
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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