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SalaryAbout us: Brady Corporation is an international manufacturer and marketer of complete solutions that identify and protect people, products and places. Brady's products help customers increase safety, security, productivity and performance and include high-performance labels, signs, safety devices, printing systems and software. Founded in 1914, the Company has a diverse customer base in electronics, telecommunications, manufacturing, electrical, construction, medical, aerospace and a variety of other industries. Brady is headquartered in Milwaukee, Wisconsin employing approximately 5,700 people in its worldwide businesses. Brady's fiscal 2022 sales were approximately $1.30 billion
Job description
About the role
As a Customer Service Representative in our team, your primary focus will be to maximise sales oppourtunities by efficiently converting quotes in to confirmed orders. You'll play a vital role in meeting and exceeding customer expectations through exceptional service and support. Additionally collaboration and teamwork are essential as you'll work closely with colleagues to achieve collective goals and drive overall success.
Main Responsibilities
- Generation of sales opportunities by responding to customer quotation requests
- Develop competitive quotations for customers
- Build rapport with customers to fact find and understand their needs and provide a solution.
- Utilise opportunities to up sell and cross sell our extensive product portfolio and services to maximise sales revenue
- Follow up on quotations with a view to secure order conversion, documenting outcome accordingly
- Consistently providing a first-class service to our customers and ensuring that all data records are correct and up to date
- Strive to achieve all department and individual targets including revenue, PGM, conversion etc.
- Meet Data Quality Targets in relation to Credits/returns, Keycode capture and account creation.
Profile
About you: Are you passionate about providing exceptional service whilst earning competitive commission? Join our well-established team as a Customer Service Representative focused on managing quotes and driving growth. If you thrive in a fast paced environment, enjoy building rapport with customers and are motivated by earning potential, this role is perfect for you. Join us and be a key player in our team's success!
Role specific skills:
- Experience in a dynamic Customer sales/service environment.
- Proven sales experience and achievement of targets
- Excellent communication skills
- Team player
- SAP knowledge is desirable
We offer
- Competitive Salary
- Comission Scheme
- Life Assurance
- Critical Illness Cover
- Health Cash Plan
- EAP scheme
- Cycle to Work Scheme
- Training and development opportunities
- 22 days annual leave rising to 26 with service
- Holiday Purchasing (up to 37.5 hours per year)
Contact
Please apply using our ATS system, alternatively send your cv to ukrecruitment@bradycorp.com
