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Form of work
SalaryThis contract could be working full time or part time hours and candidates will need to be approachable and willing to assist others. Clear, concise communication skills and a strong Customer Service ethos will be essential.
Responsibilities include:
- Providing efficient, effective Customer Service to all customers visiting reception and customer access points.
- General administrative support to the Customer Service team.
- Prioritising first contact services for customers, helping them interact with on-site partners and third-party providers where appropriate.
- Ensuring compliance to company policy and procedure when answering customer enquiries and records and information are maintained accurately.
- Taking receipt of proof of documentation from customers and ensuring all documentation is indexed and scanned onto the appropriate systems.
- Preparing and issuing visitor badges.
- Receiving occasional post and deliveries on reception.
Full Time hours are 8.30am to 5.00pm and Part Time hours ideally 1.00pm to 5.00pm, Monday to Friday.
Hourly rate is £12.50-13.00ph.
