Customer Service Representative

Customer Service Representative - Leeds – Horsforth - £22,000 - £24,000 – Permanent
Start date: 5th February 2024
Monday – Friday 9:00 – 17:30
One in every 3 Saturdays which is 9-1

Reed Leeds Business Support are recruiting on behalf of an established of a fast – growing Insurance broker based in Leeds. Our client believes their success doesn’t come from the product alone - it’s down to the people and the outstanding of service they deliver to their customers.
This is an exciting chance to develop your career and be part of a Group that is always growing.

As a Customer Service Representative, you can expect:

• Support new or existing customers with their insurance enquiries
• Tailoring the right products and solutions to their needs
• Build rapport with customers
• Provide excellent Customer Service at all times
• Strong communication is essential

Successful Customer Service Representatives are:

• Positive and hard working
• The ability to bounce back from minor setbacks
• Professional in their telephone manner
• Experienced in a customer related role and have a passion to meet customer needs
• Bubbly and chatty individuals thrive in this position

In return, you can expect:

• A competitive salary based on experience, with opportunities for progression
• 24 days holiday with the option to purchase more, health cash plan, cycle to work scheme
• Investment in your future through learning and development to upskill and progress
• A diverse and inclusive employer allowing you to bring your authentic self to work
• A great work life balance with both flexible and hybrid working options