Customer Service Returns Agent - Edinburgh Airport

Are you looking to join one of the leaders in the Vehicle Rental industry as a Customer Service Returns Agent?

Do you have a full, valid, clean drivers license with a minimum of 4 years experience?

Then this is the opportunity for you!

This customer facing service focussed role is ideal for someone looking for flexibility (day, evening and weekend shifts available).

Responsibilities and Duties

• Collaborate effectively within the vehicle returns team
• Assist customers with the return of their vehicle ensuring all administration and checks are performed accurately and efficiently.
• Deliver prompt and customer-centric service within a dynamic environment.
• Demonstrate a commitment to service excellence and adeptly manage challenges in a bustling customer setting.

Requirements

• Possess a full, valid, and clean driver's license with at least four years of driving experience.
• Exhibit exceptional verbal communication and interpersonal abilities.
• Thrive in a fast-paced team setting, demonstrating adaptability.
• Maintain flexible availability, including availability for day, evening, and weekend shifts.
• Prior experience in car rental is advantageous.
• Training will be provided.

Key Skills Needed

• Excellent communication skills
• Interpersonal skills
• Ability to perform effectively under pressure and adeptly manage challenging situations.

Pay rate: GBP12.50

Shifts: Flexibility is required. Shifts are between 6am and 10pm however there are 8, 10 or 12-hour shifts.

For more information, apply or get in touch on (phone number removed)

We are looking forward to speaking with you soon!

you soon!