Company

TopyorkshireSee more

addressAddressBrighton, East Sussex
type Form of workPermanent
salary Salary£12.00 Per Hour
CategoryCustomer Service

Job description

Reference number: JR238016

Location: Kaplan Living Brighton

Working pattern: Part-Time

Contract Type: Permanent

Number of roles: 1

Salary: £12 Per hour

We are looking for a Customer Services Advisor to join our team.

As a Customer Service Advisor, you will be primarily responsible for Building management, Financial, Marketing & Promotion, Service provision, Compliance, and any other duties as required by the Management team

This is an excellent opportunity for a Customer Service Assistant or Customer Service Support, who is looking to expand their skills and build their career with an industry leader.

What you'll bring to the role

  • Provide cheerful reception service to all students and visitors

  • Possess excellent oral and written communication skills including the proven ability to engage with customers and colleagues alike

  • Embrace the 'more than just a room' philosophy of Kaplan Residences

  • Have a passion for customer care and a sensitivity to student's needs

  • Have experience in a customer-facing environment

  • Have experience working in an effective Health & Safety culture in line with legislation

  • Have good IT skills (MS Word, Excel, etc.) and be adaptable to foster new skills to operate Kaplan's internal management systems

  • Ability to offer flexibility in working hours

  • Maintain confidentiality of anything discussed, overheard, or dealt with whilst carrying out the role

Essential skills/ experience

  • Have experience in customer service, hospitality or student service provision, ideally accommodation

  • Be able to engage in team work

  • To be able to work on own initiative

  • Ability to prioritise workload and meet deadlines

What we do

Part of Kaplan Inc., one of the world's most diversified education businesses, Kaplan Living is a leading provider of Purpose-built Student Accommodation in the UK. We provide accommodation primarily for Kaplan International Pathways Colleges and Kaplan International English Schools along with a provision for University and Direct Let accommodation.

What we offer

As well as a competitive salary, and paths for career progression, we offer a comprehensive benefits package that includes:

  • 36 days annual leave

  • Big discounts on Kaplan courses for you and your family

  • 24/7 confidential helpline providing counselling and other support services

  • Company pension contributions

  • Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels

  • Medicash Health Cash Plan

Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time.

How to apply

To apply for this role please submit a CV along with a Cover Letter detailing how you meet the requirements of the role. Please note, we recommend that you apply at the earliest as this vacancy will be closed once, we have gathered a suitable shortlist.

Refer code: 3122143. Topyorkshire - The previous day - 2024-04-02 01:55

Topyorkshire

Brighton, East Sussex
Jobs feed

Head of Commercial Projects

Alexander Steele

Hemington, Leicestershire

£75,000 - £80,000/annum

Account Manager - Industrial Chemicals

Atom Recruitment Ltd

Reading, Berkshire

£35,000 - £40,000/annum plus car, bonus and benefits

Cruise Product Manager

Travel Trade Recruitment Limited

Manchester, Greater Manchester

Commercial Director

Keepmoat

Hebburn, Tyne and Wear

Head of Commercial

Pettigrew Recruitment Group

Barrhead, East Renfrewshire

Commercial Manager

Hunter Mason Consulting Ltd

Wakefield, West Yorkshire

£40,000 - £60,000/annum Plus Benefits

Pricing Manager

Cast Uk Limited

Skelmersdale, Lancashire

£45,000 - £55,000/annum Excellent Benefits, Hybrid Working

Head Of Commercial

Brook Street

Cardiff, Wales

£30,000 - £32,000/annum hybrid working, flexible hours

Head of Strategic Transport & Highways

Matchtech

London, England

£442 - £443/day

Head of CDM

Mattinson Partnership

Manchester, Greater Manchester

£60,000 - £70,000/annum Benefits

Share jobs with friends

Customer Service Advisor

Age Uk West Sussex, Brighton & Hove

£15,600 (£23,088 FTE)

Brighton, East Sussex

2 weeks ago - seen

Resident Advisor

Fresh

£22,540 - £23,540 per annum

East Sussex, England

4 weeks ago - seen

Senior SHE Advisor

Matchtech

£401 - £525/day

Brighton, East Sussex

4 weeks ago - seen

Customer Service Advisor & Administrator

Brook Street Uk

£24,000

Uckfield, East Sussex

4 weeks ago - seen

Customer Service Advisor

Grafton Banks Limited

£24,000 - £26,000 per year

Brighton, East Sussex

a month ago - seen

Part Time Retail Sales Advisor - Brighton

Sky

Salary negotiable

East Sussex, England

a month ago - seen

HR Advisor

Hays Specialist Recruitment Limited

£35,000 - £42,000 per annum

East Sussex, England

a month ago - seen

HR Advisor

Hays Human Resources

£35000.0 - £42000.0 per annum + £35000 to £42000 FTE

Rye, East Sussex

a month ago - seen

Occupational Health Advisor - Brighton & Hove

Gel Resourcing Ltd

East Sussex, England

2 months ago - seen

Customer Service Advisor

Grafters Recruitment Consultants Ltd

Competitive

Polegate, East Sussex

2 months ago - seen

Customer Service Advisor - Hove

Edf Limited

£23,295 a year

Hove, East Sussex

2 months ago - seen

Inbound Sales Advisor

Brook Street

£23,544 - £24,485 a year

Brighton, East Sussex

2 months ago - seen

Service Advisor - Brighton

Prima Ardelle Associates

£25,000 - £35,000 per annum, negotiable, inc benefits, OTE

East Sussex, England

2 months ago - seen

Customer Service Advisor / Spanish Speaker

Awd Online

Competitive salary

East Sussex, England

2 months ago - seen

Customer Service Advisor

Lloyd Recruitment - East Grinstead

25000.00 - 27500.00 Annual

Uckfield, East Sussex

2 months ago - seen

Customer Service Advisor

Lloyd Recruitment Services Ltd

£25,000 - £27,500 per annum

East Sussex, England

2 months ago - seen

Customer Services Advisor

Kaplan

East Sussex, England

2 months ago - seen

Customer Service Advisor

Countrywide Hq

Competitive salary

East Sussex, England

3 months ago - seen