Customer Services Team Leader

Customer Services Team Leader - 12 Month Fixed Term Contract - Cambridge* - £25,000 - £27,000

Join a friendly organisation to manage and support a small team of experienced customer service executives.

This is a fantastic opportunity for a confident Team Leader, looking to add value and gain experience in a varied and interesting role.

Main responsibilities include:

• Manage and delegate daily workloads
• Diary management for external providers
• Providing existing clients with an excellent service
• Setting up new clients 
• Ensuring database is accurately updated
• Raising purchase orders 
• Providing support and guidance to the team
• Handling any escalated issues
• Assisting with ongoing projects

Skills required:

• Confident leader with a positive attitude
• Strong administration and problem-solving skills
• Good knowledge of Microsoft Office
• Excellent communication skills

**due to the rural location of this office, access to a car is required**

For more information, contact Emma Green 

We endeavour to reply to every candidate, every time but if you haven’t heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled. Please call the office or send an email to discuss other potential positions.