Customer Success Coordinator

Customer Success Coordinator

Location: Bury

Salary: £25,000

Consultants: Ben Harrison

Currently working with a fantastic Client based in Bury who is looking for a Customer Success Coordinator to join their busy team.

Working hours are – Full-Time Monday to Friday   

As Customer Success Coordinator, you will be the first point of contact for over 600 customers, the main responsibilities of this role will be:

• Obtain a thorough understanding of the business
• Manage upwards of 600 existing customers
• Develop relationships with new and existing customers
• Be the main point of contact
• Handle requests and inquiries in a timely manner
• Liaise with internal and external departments
• Maintain the CRM System

Skills required as Customer Success Coordinator: –

• Excellent customer service and communication skills
• Build and maintain strong customer relationships
• Ability to work as part of a team and by yourself
• Working knowledge of Microsoft Packages
• Experience in a similar role
• Familiarity with CRM Software *desirable
• Account Management experience *desirable

Ability to work in a fast-paced environment and to deadlines

If you are interested in the position, please send your CV over to us or contact the office for more information.