Customer Success Specialist

Customer Success Executive is sought by a leading medical innovation MedTech company based South Birmingham.

Utilising the latest in big data and AI technology this company are using pioneering research to position their commercial ventures as a market leading integrated automated solution.

With company expansion planned over the coming months this Customer Success Executive will be joining a dynamic, friendly application support team in a product support capacity with full training provided alongside excellent progression.

This role would suit an individual with a background in customer service with a passion for technology who is looking to work for a high growth tech scale up and develop skills to support end users with bespoke software.

With a collaborative, people first culture this Customer Success Executive can expect full training on market leading software and excellent progression opportunities as the company grows.

Due to their location daily access to private transport is a distinct advantage.

This Customer Success Executive near South Birmingham should have most of the following key skills:

• Strong customer service/ end user support skills
• The desire to join a tech business and learn product support
• the drive to learn and progress quickly
• Excellent written & verbal communication
• Any product support experience would be a plus
• The discipline to work independently when required
• Daily access to a car and the ability to travel to South Birmingham five days a week

In return this Customer Success Executive based near Birmingham will receive:

• Generous starting salary depending on experience
• Private Healthcare
• private pension scheme
• 25 days holiday plus bank holiday
• Personal development training scheme
• Clear progression pathway

So if you are a Customer Success Executive who is looking to further their career in an award winning, high growth tech business then please apply now to be considered and for further information.

Customer Success Executive

South Birmingham

MedTech, application support, 1st line, end user, customer service