Customer Support Executive

Brighton | Permanent | £23,000 plus bonus

Join a dynamic financial advisory firm renowned for its exceptional industry reputation and entrepreneurial spirit. You have the opportunity to become an integral part of a supportive team, contributing to the company’s growth and benefiting from a collaborative workplace culture.

Responsibilities

• Efficiently process insurance applications in collaboration with customers via telephone.

• Generate bespoke customer letters detailing tailored recommendations.

• Migrate data accurately for external compliance reviews.

• Liaison with insurers to secure underwriting decisions on behalf of advising colleagues.

• Deliver essential Customer Support throughout the claims process and when arranging trusts.

Requirements

• Proven customer service experience within an office or telephone-based role.

• Keen interest in insurance and financial services.

• Desire to be a committed, long-standing team member.

Benefits

• Competitive quarterly bonus structure, enhancing your earnings potential.

• Flexibility in work arrangements including options to work from home, promoting a work-life balance.

How to Apply

Motivated candidates eager to embark on this rewarding journey are encouraged to submit their CV outlining their suitability for the role.