AddressJob Details
Customer Team Leader Level 3 Apprenticeship - Gleadless
We’re looking for an ambitious and driven Customer Team Leader Apprentice to join us at Co-op to gain the knowledge and experience you’ll need to become a future leader in our retail stores. Over 18-months you’ll develop key skills; from sales and product marketing to leadership and effective communication – and plenty more in between!
We’ll look to you to help lead your store team, connect with people and causes in the local community, and provide a great experience to our customers and members. You’ll also spend a minimum of 6 hours each working week studying towards the Level 3 Retail Team Leader qualification, in partnership with our learning provider.
At Co-op, we care about your learning and development, and you’ll be supported every step of the way by a friendly team of store colleagues and a dedicated personal mentor. This is an amazing opportunity to kick-start your career in Food Retail and, if you’ve got the ambition and drive that we’re looking for, this could be the perfect opportunity for you!
What you’ll do
- Provide a hands-on friendly, welcoming, and helpful service to our customers
- Carry-out the appropriate checks (e.g. stock accuracy) to make sure your store is safe, legal, and fully operational
- Develop key skills to kick-start your journey towards becoming a future leader in our stores (e.g. leadership, communication, relationship-building, problem-solving, and project management)
- Help to lead change in-store, collaborating with your team to deliver this successfully
- Work alongside your Store Manager to help them develop and deliver the local community plan
This role would suit people who have
- Achieved or commit to achieving a grade 4 or above in GCSE Maths and English (or equivalents)
- The appropriate residency requirements
- Good communication and relationship-building skills
- Curiosity and a passion for learning
- A genuine care for the needs of our customers and members
Why Co-op?
At Co-op, we do things differently. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. You’ll also get…
- Full, paid training and dedicated support for your personal development and career progression
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)
- A pension scheme with up to 10% employer contributions
- Wagestream– a money management app giving you access to a percentage of your pay as you earn it
- 36 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- YuLife – an app rewarding you for healthy behaviour with discounts and vouchers for your favourite brands
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme
About the Co-Op
At Co-op, we’re proud to do things a different way. We’re owned by our 4.5 million members and give our profits back to them and their communities. Since 2016, our members have helped to raise £117 million, helping more than 7 million people across the UK. Everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.
We offer a range of apprenticeships, from LGV Driver to Solicitor programmes, all of which offer you the opportunity to earn while you learn and build a career in our unique business.
Whether you’re leaving education or just looking for a change, there’s something here for everyone. You don’t need previous experience, just a desire to develop your skills and a shared passion for our values.
How to apply
To apply for this role and to find out more, please click on the apply button.
Please note that applications may close before the application deadline, so apply early to avoid disappointment.
