We're looking for a motivated and driven individual to join a successful building supply company based in Bishops Stortford as a Customer Service Assistant/ Yard Operative.
The Customer Service Assistant/ Yard Operative needs to have a strong focus on customer service outside in the yard and in the branch, so this role is great for someone who loves to build relationships with customers and enjoys working outdoors - quite an all-rounder role, working with sales and customers. If you hold a forklift license that would be an asset but not essential for this role.
Key Responsibilities of a Yard Operative:
- Welcome customers to the branch and take an active interest in their project
- Get to know the product lines so you can offer advice and help to customers, making the most of all customer interactions in line with the company Values
- Help to prepare customer orders, load and unload customer and supplier vehicles using a Forklift Truck to minimise manual handling (training will be provided)
- Check incoming deliveries and report missing or damaged products
- Maintain stock levels in both the shop and yard areas, carrying out regular stock counts
- Keep the branch looking clean and tidy, to make a great first impression on our customers
- Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work
Required Skills and Experience:
* Previous industry experience preferred but not essential
* Excellent communication and people skills
* Customer focused individual
* Confident working both indoors and outdoors, with a strong focus on H&S
* Comfortable in a role involving extensive manual handling of bulky items
45 hour week
Monday to Friday & Weekend work
£24,000 - £26,000