YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world's most international company?
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!

YOUR TASKS

Responsibilities:

As a Customs Clearance Broker at DHL Central Asia Hub, you will report directly to the Customs Clearance Supervisor. Your key responsibilities will include:

• Conducting a thorough review of flight manifest data to identify any prohibited or restricted articles.
• Finalizing flight manifests for Customs Clearance entries of inbound, outbound shipments and transshipments.
• Submitting flight manifest data to respective airlines or customs authorities and electronically lodging e-manifests with the Government for inbound and outbound hub flights.
• Monitoring the Customs Clearance status and coordinating with customs and airlines to expedite flight pre-clearance.
• Compiling and organizing supporting documents for clearance, such as licenses and permits, and updating the system with customs charges to generate invoices for customers.
• Performing all tasks in compliance with DHL performance standards, regulatory requirements and customs instructions, ensuring timely execution.

YOUR PROFILE

Requirements:

• Possession of a diploma or equivalent qualification
• Minimum of 3 years' working experience, preferably in airport operations, airlines, express services, international transportation, or freight forwarding
• Knowledge and experience in Customs Clearance procedures, trade declaration, and handling of licenses and permits will be advantageous
• Strong customer service skills, along with excellent analytical, communication and interpersonal abilities
• Fluent in spoken and written English and Cantonese. Proficiency in Putonghua is preferred
• Proficient in PC skills, including hands-on experience with MS Office applications such as MS Word, Excel and PowerPoint. Typing speed of at least 30 words per minute
• Availability and willingness to work on 24-hour shift schedules, which may include overnight and weekend shifts

OUR OFFER

• Strong career support in an international environment
• Great culture and colleagues
• Multifarious benefit programm

Do you see a personal challenge in these versatile and responsible tasks? Then apply now!
We look forward to receiving your application!