Customs Reclaims Coordinator

Due to business growth, our client, a recognized player in the freight forwarding and transportation industry who are known for offering high class supply chain and logistics solutions, are looking to recruit aCustoms Reclaims Coordinator, to based at offices in Colnbrook, Berkshire.

On Offer:

• An attractive salary up to £27,000 per annum, dependent on experience with yearly salary review
• Monday to Friday working hours, 08:30am - 5:30 pm
• 20 days annual leave (ising to 25) + Public holidays
• Confidential EAP platform for you and your immediate family members as spouse/partners and children aged 16 to 24 in full-time education, living in the same household.
• Access to our Employee Discounts and Perks, which includes Grocery Shopping, Holidays,
• After 1 year of service - Private Medical Scheme & Company contributions increase 9% for the Group personal Pension Plan

Duties and Responsibilities of the Customs Reclaims Co-ordinator:

• Assist the Managing Director and the Head of Customs in the execution of their duties in support of the Managing Director’s vision for the company.
• Ensure that all reclaims are managed and dealt with in a timely manner.
• Ensure the reclaim spreadsheet is kept up to date and all parties informed of the current reclaims situation as per deadline.
• Maintain close liaison with Finance to ensure visibility for the business.
• Help to provide guidance to the customs coordinators on how to process reclaims.
• Report to the line manager any amendments to customs declarations done by you.
• Ensure all operational activities are completed and followed up correctly in accordance with SOP’s and organisational policy.
• Provide support and holiday coverage as and when required.
• Liaise with HMRC and assist with maintenance on customs procedures.
• Look and propose new efficiencies in customs and Customs Claims workflow.
• Assist with REDS (Registered Excise Dealers & Shippers).
• Report any sales leads (new clients) to the line manager for distribution to the sales team.
• Implement and improve new efficiencies in customer workflow in conjunction with line manager.
• Ensure all reports & KPI are generated by given deadlines and handed to line manager.
• Complete ad-hoc and spot checks on entries and submit reports to line manager and Head of Department weekly.
• Create training programs for new starters and existing staff on Customs systems, procedures and Import/Export regulations.

To Be Considered:

• Sound knowledge of the post clearance amendment process essential.
• Ability to assist with Import/Export Compliance issues and queries.

For more details, please contact Willis Global - a leading Recruitment Consultancy for the Supply Chain and Logistics industry