Cycle Hire Assistant

Summary As Cycle Hire Assistant, you’ll give a friendly welcome, information and advice about Cycle Hire at Clumber Park. You’ll make sure everyone who visits has an enjoyable and memorable time. 
This role is an hourly paid, fixed term role. Wherever possible we aim to offer a consistent working pattern, but we’re looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business. We’d give you as much notice of this as possible.
This salary will be applicable from 1st April 2024. What it's like to work here In this role you’ll report to the Outdoor Experience Development Officer. You’ll be working directly alongside 3 Cycle Hub Assistants as part of the wider programming and partnerships team, where there are 4 additional staff members and currently 70 volunteers. What you'll be doing Your day will vary from answering queries and advising on suitable trails to preparing, maintaining and hiring out the equipment. It’s all about delivering a great customer service. You’ll talk to our visitors, giving them the right information and listening to feedback. You’ll help as many people as possible to enjoy their time at our place.  Who we're looking for

We'd love to hear from you if you're:

• positive with a customer focus

• happy to work as part of a team but also can work by yourself

• well organised and adaptable

• willing to learn new skills 

The package The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Tax free childcare scheme

• Rental deposit loan scheme

• Season ticket loan

• Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most locations

• Independent financial advice

Click here to find out more about the benefits we offer to support you.