D365 CE and Policy Systems Manager

Dynamics 365 CE and Policy Systems Technology Manager
Location: Manchester - 2 days per week
Salary: £85,000 per annum
I have partnered with a growing end user seeking a dedicated Dynamics 365 CE and Policy Systems Technology Manager to join their growing team. This is a unique opportunity to influenCE and improve the technology landscape.
Key Responsibilities:
* Systems Improvement: Shape and deliver improvement projects for our Sales, CRM, and Policy Administration systems.
* Production Support: Manage system support, working closely with business operations to minimize post go-live manual support.
* Team Leadership: Lead and coach a team of 5+ business analysts, overseeing their project assignments and performance.
* Process Improvement: Enhance methods for requirements gathering, process design, and user acceptance testing.
Qualifications:
* 5+ years in Project Management or Senior Business Analyst roles, with experience in CRM and Policy Admin systems.
* Proven track record in requirements gathering, process design, and user acceptance testing.
* Experience managing on-shore and off-shore development teams using agile methodologies.
* Strong project management skills with a structured approach (e.g., Prince 2).
* Excellent relationship-building abilities with both internal teams and external suppliers.
* Proficient in Microsoft Excel for data analysis and manipulation.
Benefits:
* Opportunity to make a significant impact within a fast-paced, private equity-backed business.
* Work in a collaborative environment with senior business leads and end-users.
* Flexibility in work location with a blend of offiCE and remote working.
* Unfortunately the cannot offer sponsorship