Address
Form of work
SalaryDAMP & MOULD COORDINATOR
IMMEDIATE START, 6 MONTHS INITIAL CONTRACT
18.00PHR, 35HRS PW, OFFICE BASED IN BERKSHIRE
3 DAYS PER WEEK WORK FROM HOME AVAILABLE
About the role:
The successful candidate will be responsible for providing administrative assistance to the Damp and Mould Surveyor. The Damp and Mould Coordinator will maintain effective communication with residents, contractors, and stakeholders to ensure the provision of a top-notch service.
Key Responsibilities:
- Assist the Damp and Mould Surveyor and Resident Liaison Officer with management of complex D&M cases whilst updating records to ensure that the organisation has up to date and comprehensive information.
- Work with and maintain the integrity of suitable operational and data management systems for case management.
- Ensure all databases are populated as required and any missing data is highlighted and requested.
- Regularly meet with the Damp and Mould Surveyor and RLO to ensure that root cause information and severity levels are monitored and updated accordingly.
- Obtain all relevant information and/or documentation relating to D&M cases from internal departments/external contractors, escalating issues when necessary.
- Provide support to the Senior Surveyor in collating information and reports on D&M case numbers and statuses.
Identify exceptions and issues relating to the damp and mould process and work to identify and implement action solutions, or escalate as required.
