Data Analyst

About us

UCL is a radically different university. Founded in 1826 in the heart of London, we were the first university in England to welcome students of any religion and the first to welcome women on equal terms with men. Today UCL has over 50,000 students and 16,000 staff and is one of the world's top 10 universities.

The department of the Vice President External Engagement coordinates UCL's engagement with a range of audiences, raising the university's profile and influence, and managing its reputation. It promotes the public value of UCL's research and partnerships to the future of Britain and globally. It is a service-driven function made up of communications and marketing professionals who deliver sector-leading media relations, public affairs, institutional communications, brand and integrated marketing, student recruitment, and events.

About the role

Undertake analysis of external and internal data sets to identify insights and trends.

Build dashboards to visualise data.

Present and communicate findings to colleagues across VPEE and the wider UCL community through data visualization, report writing and disseminating insight through relevant channels.

Undertake data analysis and desk research to support and inform portfolio development and review.

Build effective networks with colleagues at all levels and assist them to use market intelligence to support customer focused and data-driven decision making and evaluation, including programme teams and the central strategy function.

Commission research from internal and external partners.

Support a learning and development culture by regularly sharing expert knowledge with our communities of practice.

Work across functions to provide high quality horizon scanning to help inform better contextual understanding of audience needs.

Develop audience segmentation and personas to help aid better understanding of our audiences and their needs.

As part of our commitment to continuous improvement, measure comms/engagement performance, reporting back to senior leaders regularly.

About you

Qualifications, experience and knowledge

Experience of delivering reporting and insight, drawing on a range of data sources, including providing commentary on business performance. (Essential)

Qualification or experience in communications, data science or an equivalent numerate subject. (Essential)

Excellent working knowledge of Excel and BI tools (e.g. Tableu or PowerBI) with experience of using data science techniques to model and analyse data. (Essential)

Experience working in a communications or Higher Education setting. (Desirable)

Skills and abilities

Evidence of the ability to create reports to measure complex data for consumption by non-technical audiences. (Essential)

Strong communication skills, in person and in writing, with the interpersonal skills and ability to explain complex data and concepts to non-technical audiences. (Essential)

Excellent organisational skills, time management and project management skills, including the ability to work effectively on numerous projects simultaneously, and to deliver to deadlines. (Essential)

Able to work prioritise and delegate tasks in line with operational objectives. (Essential)

Able to lead on areas of work, and to measure and assess outcomes. (Essential)

Able to deliver analysis to help product owners make decisions based on evidence. (Essential)

UCL Ways of Working for professional services

Committed to providing a helpful and responsive service. (Essential)

Documenting and sharing solutions. (Essential)

Using evidence and quality data to support approaches. (Essential)

What we offer

As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:

• 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)

• Additional 5 days' annual leave purchase scheme

• Defined benefit career average revalued earnings pension scheme (CARE)
• Cycle to work scheme and season ticket loan

• Immigration loan
• Relocation scheme for certain posts

• On-Site nursery
• On-site gym
• Enhanced maternity, paternity and adoption pay
• Employee assistance programme: Staff Support Service
• Discounted medical insurance

Visit to find out more.

Our commitment to Equality, Diversity and Inclusion

As London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.

We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce.

These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.