Data Analyst - Hybrid

Data Analyst (37 hours per week, Permanent)

Location: Hybrid working with Salvus House, Durham / Western House, Peterborough as a base

Salary: £34,643 – £43,076 plus a discretionary bonus potential of up to 8% of annual salary Job Level: D

Reporting to: Data Analytics Manager

We want our people to have a great work-life balance and support flexible working in terms of a hybrid model and varying start and finish times in some teams where possible. Please discuss this further with the hiring manager during your interview.

ABOUT US

Wave is a leading national business water retailer helping over 300,000 customers across the UK to benefit from the non-household water market. We’re dedicated to helping businesses lower water use, be more water efficient and reduce costs – all which helped us earn Water Retailer of the Year 2021 and again in 2023. Our vision is to be the most customer-focused utility delivering value and efficiency in everything we do, making a positive difference to the environment and society.

The culture at Wave is like nowhere else. We’re committed to a happy, healthy place to work, and have a working environment which supports continuous learning and development, one where people can really flourish. Our people are at the centre of everything we do. Joining us means you’d be part of a team of over 300 people working flexibly across two UK based offices. You’ll find a real focus on employee wellbeing and some great benefits too. We expect great things from you and we give great things back.

WHAT’S IN IT FOR YOU?

Wealth

• Excellent pension scheme - we will double match your contribution, up to a maximum of 5% employee contribution and 10% from Wave
• Bonus potential
• Perkbox membership with a vast range of perks - high street savings (fashion retailers, supermarkets and restaurants), discounted cinema tickets, travel and holiday discounts and online fitness classes
• Income protection scheme
• Personal accident insurance
• 4x salary life assurance
• Free onsite parking

Time off

• 24 days holiday rising to 26 (plus bank holidays)
• A day off for your birthday
• Half a day on Christmas Eve and New Year’s Eve
• The option to buy holidays
• 1 day paid volunteering

Wellbeing

• Hybrid/Flexible working
• Healthcare cash back scheme
• Cycle to work scheme
• Annual conference and Christmas party
• 24/7 Employee Assistance Programme
• Free flu shots

Family Friendly

• Enhanced maternity and paternity pay
• Enhanced shared parental and adoption leave
• We care about you as an employee and have a range of resources available to both you and your family

THE ROLE IN A NUTSHELL

As a member of the Data Analytics team who are responsible for developing Management Information and analysis for Wave, this role will be flexible and will be required, depending on the business needs, to cover a range of different analytics activities.   The role will include defining the required scope of reports with key stakeholders, extracting data from our systems and transforming it into information as well as ensuring the information is provided and communicated in a useful and accessible manner to the Wave audience. Development and improvement of analytics processes and systems will also be an aspect of the role as we look to ensure that Wave has the information it needs to deliver operational excellence and good customer service.

WHAT WILL YOUR TYPICAL DAY LOOK LIKE?

The role benefits from being exciting an varied and there’s no such thing as a typical day but regular tasks include:

• Develop reports and dashboards (primarily using Power BI)
• Gather requirements, design solutions and work with stakeholders on their delivery
• Develop complete and accurate data models covering processes, data and organisation
• Test and document solutions and validate outputs with users
• Assist in the development of MI reporting solutions and data structure
• Create and manage business requirements documentation.
• Act as business partner for Data Analytics to other Wave teams as required.

WHAT DO WE NEED FROM YOU?

• Highly skilled in SQL, Excel and BI tools such as Power BI with the ability to create interactive dashboards
• Highly numerate
• An ability to turn complex business information into meaningful business insight
• Organised and reliable with attention to detail
• Forward thinking with a ‘can-do’ attitude
• Able to work independently and as an active part of the analytics team

Please refer to the essential criteria in the job description as this is what you will be shortlisted against.

Wave is committed to making a positive difference to the environment and society in which it operates. If you are excited to join a dynamic growing business which cares about its people, we would love to hear from you.

BE YOURSELF – OUR DIFFERENCES MAKE US STRONGER

Wave is proud to be an inclusive employer and actively encourage applications from all backgrounds. We will take into consideration any adjustments or individual requirements at any stage of your recruitment journey. If you require any additional support related to menopause, neurodiversity, or any other reason, please do let us know by contacting [email protected].

Please ensure you attach your CV and a covering letter so we can get to know more about your skills and experience and why you are suitable for this role. We will not be able to consider applications without a covering letter.

Closing date: 4pm on 22 May