Data And Systems Technical Officer

Data and Systems Technical Officer required for a long term contract based in Stevenage.

Job description;

Part of the Finance and Commercial team within Facilities Management covering the whole of the UK portfolio. Facilities Management oversee contracts and providers for cleaning, catering and maintenance services. We are also responsible for land acquisitions and project management covering everything from building a new building to refurbishment of offices.
Responsibilities:
* Support the FM Commercial Systems Manager with the building and development of CAFM tool upgrades, patch works and business cases.
* Responsible for the integrity, availability and reliability of data inputted to all CAFM modules on a daily basis.
* Lead the system configuration and functionality building to support FM and the wider business.
* Responsible for the Interface with stakeholders across the business in relation to CAFM tool on a daily basis.
* First point of contact for CAFM related system issues and configuration changes
* Lead the building and delivery of in-house CAFM training for all Floorplate Coordinators, FM Suppliers, FM Team and wider business as and when
* Accountable for producing accurate and insightful reports for Operational activity using appropriate tools and data
* Monitor and review all system activity statistics and provide detailed reports and trend analysis
* Develop bespoke and ad-hoc reports to support effective management continuous development of the systems and respond to changing operational needs
* Working with management to ensure that the effective provision of Data and information to measure the delivery of SLA's and KPI's
* Identify and report any data quality or consistency concerns or issues within the system to ensure we maintain excellent and high quality data
Skillset/experience required:
* Customer Focus & Commitment to Service Delivery
* Understanding and competency in relevant software packages (Planon (CAFM), Excel, Word, PowerPoint)
* Excellent experience and knowledge of a range of IT systems and tools - CAFM preferred
* Proven ability to translate Data and information
* Understanding and experience working with Performance Management Frameworks, KPI's and SLA's
* Experience of Excel, BI Dashboards and/or SQL/ HTML
* Self-starter with an excellent initiative and problem solving skills to proactively analyse Data and draw conclusions

Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.

By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.