Address
Form of work
SalaryOur purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.
Through our people and technology, we connect clients to superior liquidity and data solutions.
The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform.
The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist.
Role Overview
The Data Centre Engineer is responsible for the delivery of Data Centre Engineering and Implementation projects and providing technical support for TP ICAP Global Datacentre Infrastructure. As part of a Global Core Infrastructure Engineering & OPS team, the successful candidate will be a strong technical lead with excellent troubleshooting skills. The individual is responsible for developing partnerships with other teams and managing the performance of external vendors.
Role Responsibilities
- Translate requirements from network and platform architects and engineers into specific deployment plans. Ensuring design plans are implemented accurately and efficiently.
- Responsible for managing datacenter hardware assets and engaging vendor's repairs and escalations.
- Strong knowledge of specifications of cages, PDUs, switches, routers and other network gears, power management and cost analysis, fiber types, cross-connects, cable wiring. Hans-on experience of Cisco UCS blades and HP rackmounts, and storage are big plus.
- Responsible for day-to-day DC management including monitoring and ensuring design plans are implemented accurately and efficiently.
- Work with internal/external group (telecoms, equipment vendors, NOC, customers) to assist with installation, troubleshooting, and repairs/replacements.
- Complete tasks required to maintain service levels and availability of all site features and functions.
- Contribute to knowledge sharing by maintaining accurate documentation and KB sharing.
Essential
- Strong knowledge of power management, fiber types, cross-connects, cable wiring.
- Strong understanding of a broad range of technical skills in IT Infrastructure including network, servers, and storages, services.
- Strong knowledge of Datacenter management tools and asset management.
- Ability to complete tasks and projects with tight deadlines.
- Proven problem-solving skills with an emphasis on quick problem resolution.
- Ability to work on many tasks simultaneously in a high-pressure environment.
- Robust appreciation of the impact and risk of changes in a business-critical environment.
- Eager to learn and to 'roll up sleeves' in a busy environment.
- Strong communication and interpersonal skills and a proven ability to articulate technology solutions and challenges.
- Demonstrate evidence of well written documentation covering design and run-books.
- Complex service delivery experience, preferably in a Multi-Vendor environment.
- A pro-active approach to Service Management, focus on preventative to reactive support.
- Shift left Continuous Improvement approach.
- Demonstrable experience as a senior datacenter OPS engineer within enterprise environment.
- Knowledge and experience of ITIL working practices, including change management
- Shell or other scripts skill
- Experience working in Financial Services, either directly or through a service provider
- Knowledge and experience of ITIL working practices, including change management
- Educated to degree level in a technical discipline, or equivalent experience
- Cisco Datacenter as a service training or certification
- ITIL Foundation
Not The Perfect Fit?
Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us.
Company Statement
We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement.
Location
UK - 135 Bishopsgate - London
