Data Governance Lead

We are champions of rail, inspired to build a greener, more sustainable future of travel. Our purpose is our momentum. It makes us feel good because we know we’re doing good. As we lead the way to a greener future, we do it together. We’re all about connections - with each other, with our customers and with the world. Just as our platform brings the world together, it’s our ambition that connects us. We motivate each other to go beyond our limits, to experiment, to fail and to always grow.

With over 110 million visits every month to our platform and £4.3 billion in net ticket sales, we're always innovating and making moves towards our final destination — a world where travel is as simple, seamless, and affordable as it should be.

And we couldn't do any of it without our incredible people driving us forward. Today, we're a FTSE 250 company that's proudly home to more than 1000 Trainliners from over 60 nationalities across offices in London, Paris, Barcelona, Milan, Edinburgh, Berlin, Madrid and Brussels. It's this diversity that energises us and makes us stronger, helping us to achieve amazing things.

With our sights firmly set on further European growth, there is no better time to jump on board this high-speed train and be part of our continued success.

Great journeys start with Trainline.

We are seeking an experienced Data Governance leader who can help us to build a robust Data Governance operating model, develop high-quality standards and policies, craft training programs, and collaborate effectively with privacy, security, product, and technology leaders to implement and manage the Trainline Data Governance strategy.

The mission of this role is to lead Data Governance at Trainline, taking ownership of the Data Governance operating model and framework, continuously improving policies and standards, and engaging the organization in a federated model to ensure active participation in data ownership and management.

We'd love to hear from you if you have experience with...

• Data Governance Operating Model Design: Designing a modern, pragmatic Data Governance model appropriate to the scale and risk profile of an organisation.
• Data Governance Framework Design: Expertise in writing practical standards and policies that will maximise impact and minimise overheads.
• Leading and Executing Data Governance Operations: Proven ability to lead Data Governance in a matrix organisation, managing across functional lines to engage and mobilise resources within a federated operating model.
• Governance project focus: Expertise in managing complex projects involving the Data Governance lifecycle including areas like data retention.
• Data Governance Documentation and Data Mapping: Facilitating the data mapping within data domains, ensuring that critical data elements, data standards, systems, processes, definitions, business rules and lineage are captured accurately and reviewed regularly.
• Workshop Facilitation: Experienced in setting up and leading Data Governance workshops to onboard data domain team members and initiate data mapping activites.
• Leading Data Governance Meetings: Demonstrate disciplined and organised approach to running meetings needed for the operating model, ensuring there are clear agendas, actions and minutes.
• Writing Training Materials: Creating simple and memorable materials to support training in the operating model, policies and standards.
• Data Privacy: Solid understanding of privacy law and underlying principles as they apply to data management.
• Collaboration with Privacy and Security SMEs: Work closely with Privacy and Security SMEs to align the Data Governance Framework and Operating Model, sharing resources and knowledge and reducing duplication of governance activities.
• Technical and Data Literacy: Knowledge of data practices both in operational and analytical realms and experience of leading, modern Data Governance platforms and tools.
• Planning and Delivery: Experience in creating implementation plans and managing delivery for Data Governance.
• Risk Management: Managing the data goverance risk register and monitoring risk level to ensure that Trainline operates within risk appetite.
• Guiding Data Governance Improvement Work: Helping technology teams to purchase or build systems that automate Data Governance processes.

Why should you jump on board?
We pay special attention to learning and development and organise quarterly company learning days as well as offering a learning budget that can be put towards resources of your choice. We will cover the costs of your professional subscriptions and give you access to our very own learning platform.

At Trainline, we care about the wellness of our employees. We host puppy therapy sessions, in-office yoga and run Mental Health First Aider training courses as well as having an Employee Assistance Program as one of our many company benefits.

We regularly throw fun social events such pub quizzes, karaoke nights and our large-scale Summer and Winter Festivals every year. Additionally, we love hosting meetups in our amazing event spaces and having the opportunity to support internal and external community groups.

We also hold companywide hackathons and our annual Trainline Tech Summit, which provides Trainliners with an opportunity to stand up and share their story, learnings, or new skills with their colleagues in a safe environment.

Our flexi-first approach
We believe in the importance of a healthy work-life balance and the value of a flexible workforce. Our flexi-first approach outlines our commitment to a hybrid way of working and our expectations of Trainliners. A key part of what makes Trainline special is our people and the value we get from the buzz and energy of our workplaces, and that’s why we’re proud to offer the best of both worlds. In practice this means in–office attendance at least 40% of the time over a 12-week period for all Trainliners. These in-office days are typically team led to help us connect, collaborate and create together.

Our Values

• Think Big - We're building the future of rail
• Own It - We care about every customer, partner and journey
• Do Good - We make a positive impact
• Travel Together - We're one team

Interested in finding out more about what it's like to work at Trainline? Why not check out what our employees say about us on Glassdoor? You can also find out more information by following us on LinkedIn or our 'Life at Trainline' Instagram account.

We value open expression at Trainline, we believe it’s the diversity of experience, backgrounds and perspectives of our employees that makes us who we are. We encourage everybody to play a part in changing the way people travel across the world.