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Form of workAt Adaptable Recruitment we have a fantastic opportunity for a Data Import Administrator to join a fast growing company in the Liverpool area
Salary: £22655
6 months FTC - with potential to go permanent
Fully office based: discussion over hybrid working after training
Working hours: 35 hours
Reporting into: Team Leader
Main responsibilities to include:
- To import corporate policy amendments onto database, handle queries and utilise the Medicash
- Make changes to existing accounts, import new policies, leavers, and amendments electronically and via Medicash API and Portal
- Liaise with company contacts/brokers to resolve queries
- Maintain the quality of the main database and ensure it is kept up to date
- Handle inbound emails/calls regarding membership data and process any changes in a timely manner
- Complete bulk terminations and bulk uploads for expansion
- Organise distributions of policy schedules
- Provide reports and spreadsheets as required
- Communicate effectively with customers via telephone, email
- Assist with Policy Admin to ensure Service Levels are met
- Fulfil additional tasks, assigned by your Senior Team Leader, to meet the needs of the needs of the business
The Ideal Candidate:
- Accuracy of information imported into database
- Understanding of excel spreadsheets
- Timeliness of work completed
- Effectiveness of communication - written and verbal
- Use of customer portal
- Ability to resolve queries
- Telephone manner
