Data Quality Specialist

We are looking for a Data Quality Specialistto work closely with our clients Customer Success team managing the Data Quality, integrity and validity of client product data via software across their client base.

Based in West London, our client is driven by the core belief that getting products in front of online buyers across digital sales channels should just be easy. Their platform currently helps +150 leading retailers and brands to seamlessly grow online across 1,400+ digital sales channels.

Once trained as a Data Quality expert, you will look after on-boarding new accounts into the platform and will audit existing accounts to ensure they hold a gold standard of Data Quality. You will be responsible for examining data sets and providing insights on how best to use this data to maximise visibility across digital marketing platforms. You will be working to support end users within a wide variety of clients, who have various Data Quality challenges that require advice and speedy resolutions. This role demands a logical and independent worker, who can also communicate in a polite and helpful manner. This is an entry level role and would suit a graduate calibre candidate.

RESPONSIBILITIES

• Identify, compare, and resolve Data Quality issues.
• Evaluate large datasets for quality and accuracy
• Work closely with the Customer Success team to develop data pain points into a data improvement plan
• Determine root cause for Data Quality errors with clients and make recommendations for long term solutions
• Resolve all requests in a timely & accurate manner
• Onboard new clients into platform
• Perform quality assurance on data files
• Provide technical support and advice
• Support client onboarding & expansion

MUST HAVE SKILLS

• Quick learner with a technical aptitude
• Work as part of a cross-functional team
• Problem-solving mindset, logical and reasoning
• Clear, confident communication via all methods
• Strong time-management skills
• Work with accuracy, ensuring work produced is continually checked over
• Methodical approach when overloaded with tasks

NICE TO HAVES

• Digital marketing/ecommerce experience (and even better with Data Feeds!:))
• Experience of working with Google merchant centre/FB business manager/Marketplaces such as Ebay
• Experience of working with product data optimisation for multi-channel client activity
• Experience of Hubspot/Microsoft Teams/Service desks
• Competent with Microsoft Excel

COMPANY BENEFITS

• Pension scheme • Share options scheme • Vitality healthcare • Gym membership discount • Cycle to work program • Company organised social events • Working from home/Flexibility to work remotely

• Company laptop and monitor (we use MS Teams so all nice and easy to work anywhere)

For a complete spec, please register your interest. We regret only successful applicants will be contacted.