Data Technician Apprentice

About us:
We’re legal experts with a difference. As well as offering a full-range of legal services to individuals and businesses, we also support people with their finances, wealth and asset management. 
We focus on what really matters, our clients, colleagues and communities. We work with our clients and take the time to understand what matters most to them. We call it ‘expert hand, human touch’.

We’re more than just a law firm – we’re a group of like-minded, friendly people working together to help individuals and businesses navigate life’s ups and downs.

Your Role:
Are you ready to embark on an exciting journey into the world of data? 

We are seeking a passionate and ambitious individual to join our IT Service Delivery Management team as a Data Essentials Apprentice at our Sheffield office. 
We are looking to recruit an apprentice to join our friendly team, who play a crucial role in ensuring that IT services align with business objectives, are delivered smoothly and meet the needs of our stakeholders.  

What you’ll be doing: 
As a data essentials apprentice, you will gain invaluable exposure in various areas, including system, network, and application issues. You will also undertake reporting and data analysis activities, collaborating with different teams across Irwin Mitchell.
Duties: [you will be:] 

• Using data to identify areas for improvement and make recommendations for changes 
• Designing and creating reports that provide valuable insights into service levels, customer insights and system availability - By analysing this data, you will contribute to the enhancement of IT delivery processes 
• Seeking opportunities to improve efficiency, effectiveness, and customer satisfaction
• Maintaining strong relationships  

To achieve these goals, you may implement industry best practices, adopt new technologies, or streamline workflows. Through your contributions, you will play a key role in ensuring that service levels are maintained, concerns and issues are addressed promptly, and IT operations are continuously improved.

What we’re looking for:
Desired skills / qualities: 

• A passionate individual who is excited about gaining general exposure within the IT space
• A desire to learn and who wants to forge a long-standing career within the IT or Data arena
• A passion and curiosity for technology and providing solutions to situations
• Analytical and problem-solving mindset
• Willingness to learn and develop ideas
• Work well within a team and independently
• Strong written and verbal communication skills
• Results orientated

Our company entry requirements: 

• 5x GCSE’s (A–C) (or 9-4) or equivalent including English and Maths
• 3x A Levels or equivalent – A–C passes (Excluding General Studies)

Salary:
£19,838 per annum.

Benefits:

• 25 days holiday with the opportunity to buy additional leave
• Two volunteering days a year to give back to the community (fully paid!)
• Westfield Health membership, offering discounted leisure and travel and refunds on medical services
• Contributory pension scheme
• Access to a variety of training and development resources
• Potential for flexible/hybrid working

Future prospects:
Upon successfully completing the apprenticeship, this role provides a good basis for other roles within IT or Data teams, providing an insight into business requirements, and opening up into roles such as Data Analyst, Service Delivery, Problem Management or Business Analyst. 

Important information: 
Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. 
Apply now!