- Acton, United Kingdom
- Tech Hiring
- 3057930
Job Description
Location: Harlow, London
Mandatory Skills:
- Must have at least 3 years' experience of IaaS working in an in-house or COLO datacentre.
- Basic hardware support not just limited to manual power cycling of devices as well as replacing any hot swappable components on request.
- Experience in using Service-Now to create changes and CTASK, updates statuses and close down changes on completion.
- Proactively monitoring Service-now for alerts, incidents and tasks, corresponding and communicating with third-party vendors and internal clients.
- Knowledgeable in technical project requirements to give guidance of physical provisioning, power, cooling and logical network connectivity.
- A Pro-active approach is required for this role, to continuously improve services and processes.
- Excellent Microsoft skills, Excel, Visio, Word, Outlook & Teams
- Must have excellent interpersonal skills including: Communication- written and verbal and be able to be articulate in negotiating and reaching agreements for project work and problem solving.
- Must hold a full UK driving licence.
- Create rack elevation plans and patching schematics using excel and Visio for copper and fibre connectivity.
- Patching, racking and stacking for installs, following internal best practices & IMAC process.
- Installation and testing of physical patching to equipment, dressing down and labelling cables.
- Material control, maintain records of deliveries, storage and update ticketing systems.
- Daily housekeeping checks, reporting on noncompliance issues, hardware alerts and tracking until remediated.
- Managing access control process for the datacentre, raising requests tickets for authorised approval.
Benefits:You will receive a competitive salary, a generous benefits package, training, and development, as well as an exciting career within a fast paced and dynamic business. Your benefits include
- Contributory pension of up to 5%
- Extra holiday purchase
- 4x life insurance policy
- Private medical insurance (50)
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Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.