Overview
Day Service Provider – Woodland Court Retirement Village
Location : Downend, Bristol
Are you looking for a role with variety? Are you confident working alone and as part of a team? Are you passionate about great customer service?
Then join us at our Retirement Village, delivering ‘hotel-style’ living, as a Day Service Provider!
About the role
Provide happy and helpful service to all residents, family members and visitors.
Work closely with residents and their family members to ensure they are happy and needs are met.
Report accidents, resident concerns or incidents immediately to the village management team.
Respond to emergency call bells and provide assistance where possible, assessing whether the residents family or emergency services are required.
Work closely with residents suggesting appropriate social activities available, and getting feedback on events for future planning.
Assist in the dining room at mealtimes by laying tables, serving meals and collection of trays.
Hours: 8am – 5pm
Week 1: Monday, Wednesday, Saturday & Sunday
Week 2: Tuesday, Thursday & Friday
About you
Strong communication skills
A passion for customer service
Confident working in a changing environment with a range of responsibilities
Job Benefits
Equivalent to 30 days of paid annual leave (inclusive of bank holidays), increasing to the equivalent of 33 after 5 years’ service (pro-rata)
Free enhanced DBS Check & uniform provided
Cycle to Work Scheme
Company Sick Pay
Care First Employee Assistance Programme (provides a range of free, confidential services)
£200 refer a friend bonus
About Us
Brunelcare is an award-winning Bristol-based charity providing high-quality housing, care, and support for older people in the South West whilst also recognised for our expertise and excellence in caring for people with dementia. We are at the forefront of developing ways for people to stay as independent as possible whilst creating great communities to live, work, and thrive.
Please be aware this advert may close early if sufficient applications are received, so please apply at your earliest convenience.
Please Note: If you are invited to attend an interview you will be asked to bring documents to allow us to undertake a DBS check and to confirm your right to work status. The documents required will be communicated to you by the hiring manager when booking your interview. Any copies of documents taken will be destroyed in line with our document retention and GDPR guidelines.