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SalaryYour next role
Your responsibility will be updating the Housing management system with accurate and up to date data in respect of rent accounts, tenant charges, refunds, universal credit and other rents maintenance functions as required. In addition, you will be responsible for the completion of all tenancy amendments ensuring all processes and procedures have been followed with accuracy. You will be liaising with staff at all levels including Senior Officers, tenants and other agencies, when required.
You must:
- Be well organised, thorough and accurate
- Be able to work independently but also as part of a team
- Be able to work within an office environment when needed
- Be prepared to demonstrate good interpersonal skills and engage with all members of the wider Housing team and external customers.
- Be IT literate and prepared to work with existing and future IT systems.
You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act “for the effective performance of a customer-facing role”) and the ability to travel throughout the Borough will be required.
Your next package
Please see our Rewards and Benefits offer for more details.
As an employee, you will receive a diverse and exciting environment in which to work, encouraging creativity and innovation whilst recognising the need to support ongoing personal development and a flexible work life balance.
For Swindon to thrive in the future, we need to lay the foundations now. It’s why our regeneration and transformation programmes are already underway. So, you’ll be joining us at an exciting time on our journey. We’ll look to you to share your knowledge, influence decisions and drive real, positive change. With your contributions, we’ll achieve our vision of a prosperous, re-vitalised Swindon together. And you’ll be proud to say it was made better with you.
Please see our Vision and Values page for more details.
Potential applicants are sometimes put off if they don’t meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we’d love to hear from you.
Your next steps
Read the role profile and select the Apply button where you will be redirected to the Swindon Borough Council website to complete our online application process. Clicking the ‘Apply’ button on this job website is not an application, you must register on the Swindon Borough Council website in order to be considered for the role.
For further information about the role, please contact Sarah Rowlands, Service Delivery and Development Officer at SRowlands@swindon.gov.uk
As an inclusive employer, we welcome applications from a diverse range of communities, and in particular disabled people and people from ethnic minorities. Read our statement of commitment to equality & inclusion.
If you are experiencing technical issues submitting your application please email resourcing@swindon.gov.uk
