AddressRole: Degree Apprenticeship Support Officer
Salary: £25,000 to £27,000
Based in our Coventry Head Office, one day per week in office (occasionally 2 for special situations).
Click here for Job Description
This is a great opportunity to join our friendly team at Arden University. We are experiencing an exciting period of growth. If you are ambitious and want to be part of our success story, supporting applicants, then this is the role for you.
Reporting to the Apprenticeship Support Manager, you will support students for the duration of their apprenticeship. Focusing on the apprentice’s experience from the start of their journey right through to End Point Assessment. You will be responsible for promoting Arden’s values, supporting the learner experience as you provide a high-quality advice and guidance support service to apprentices and colleagues within the apprenticeship team and the wider university teams.
Arden offers a very attractive employee package and there are many exciting developments at the University.
About You
The ideal candidate will enjoy working in a fast-paced environment, responding to queries within SLA targets. Be a strong team player who can pick up new systems and processes quickly. Can prioritise workloads to meet specific deadlines throughout a study block cycle. You`ll need strong attention to detail with exceptional communication skills whilst remaining flexible with a friendly positive attitude. Be confident presenting to groups, both large and small.
Excellent interpersonal skills and ability to empathise, manage expectations and relate to people at all levels is key to this role.
Experience of apprenticeship knowledge is desirable but not essential.
About Arden
We pride ourselves on being true innovators, disruptors and pioneers, our focus is to promote life-long learning and ensure that everyone, everywhere can access higher education. As a private University we operate at a faster pace, we are more creative and entrepreneurial, and we are not afraid to take risks. We are small enough to be agile, but with grand plans to make a global impact. We have offices across the UK and in Berlin and in the next five years, you will see us in most continents across the globe, but we need you to help us achieve this.
Why Arden
At Arden, our people work hard to ensure our students journeys are the best they can possibly be, as such we want to reward our people with our wonderful benefits. We want our colleagues to enjoy both their personal and professional life, and we know work-life balance is at the forefront of everyone’s mind, as such we offer the opportunity for our people to explore agile working and offer flexibility in working pattern to accommodate where we can.
We know that health and wellbeing are important, and our colleagues benefit from Bupa Cashback along with access to wellbeing support. Our colleagues love the standard 30 days holiday, add the bank holiday on top and we will even throw in Christmas closure, giving you plenty of time to do the things you love! Your future is also important to us, and we want our staff to be as comfortable as possible in retirement, so we offer a generous pension plan from Aviva.
We want you to grow as the University grows, as such we promote lifelong learning and all our colleagues can study any of our courses for free, we also offer a generous friends and family discount. We believe in the freedom to learn, and each year every colleague can use the Golden Ticket to gift a free Arden education.
There has never been a more exciting time to join Arden University, as we expand into new disciplines and locations. To learn more about our benefits click here, for the full JD click here or to start your journey with us click apply!
Deadline – Sunday 4th February
