Delivery Driver And Warehouse Assistant

We are the UK’s leading supplier of quality timber doors, a successful business looking for an enthusiastic Delivery Driver and Warehouse Assistant to be based at our St Albans workshop to join our professional and friendly team. Paying £28,080 based on a Mon to Fri 40 hour working week, annual discretionary bonus, company pension, 23 days holiday, staff discount, My Staff Shop platform, free parking, cycle to work and Electric car schemes, Referral Program, sick pay after qualifying period.
The role covers both delivering doors and Warehouse duties so you must be happy with both elements of the role. You will be driving a transit size vehicle for deliveries mainly in the South and up to the Midlands, there will be no overnight stays.   For insurance purposes, you must be over 21 and have held a full UK Driving License for a minimum of 2 years with no more than 3 points. 
The role would suit candidates who have previous experience delivering to customers and from a warehouse background.  If you have warehouse experience and meet the requirements to undertake deliveries then we can offer a busy and varied role.

Your key duties will be:

• Provide excellent customer service that exceeds all customer’s expectations.
• Deliver goods to customers mainly in a transit size vehicle. There will be no overnight stays and deliveries will be mainly in the South and up to the Midlands. For insurance purposes, no more than 3 points on driving license.
• Provide help to the Carpentry department - wrapping doors, assembling doorsets.
• Take in deliveries by way of handballing and Reach forklift, following the Company processes at all times.
• Prepare and check outgoing deliveries ready for the following day
• Keep the Sold Pile and corresponding paperwork in order
• Keep warehouse, yard and damaged door area clean and tidy
• Ensure that all customers are dealt with efficiently, courteously and as promptly as possible
• Deal with customer complaints/enquiries and follow them through to a satisfactory conclusion
• Keep paperwork precise and clear so that tasks may be followed by colleagues
• Ensure all promises made to customers are realistic, achievable and are completed
• Ensure that all Company systems and procedures are followed at all times
• Keep a tidy, safe working environment following all Health and Safety procedures
• Prepare and assist with biannual stock checks adhering to Company procedure
• Supplied company uniform to be worn at all times and kept neat, clean and presentable
• Assist with the training and development of all new recruits
• Wherever possible, identify improvements to processes to enhance customer service, reduce costs, improve margin etc.
• Report any Health and Safety issues to your Line Manager

The role would suit candidates seeking to join a large, well established, and secure company who can offer full training and the chance to learn and develop.

We are an excellent company to work for, joining an organisation that looks after its staff with an extensive benefit package and salary working Mon to Fri hours 40 per week.
Please send your CV for immediate consideration.