AddressAre you looking for a new permanent role?
Whether you are van driver looking for a new challenge or someone who has previously worked in a Customer Service role then you may be the perfect person to fill our vacancies.
We are looking for a number of customer focused delivery van drivers for our prestigious client based in Bicester. The positions are full time, permanent with an attractive pay and benefits package for the right person.
No previous experience is required as you will be given full support and training, however you must hold a full UK driving licensee with no more than 6 points and be comfortable in driving a 3.5 tonne (large transit) size vehicle.
Your Time at Work
You will be required to provide excellent customer service, while undertaking deliveries as an
ambassador for Ocado.
A CSTM is the face of Ocado and must represent it positively at all times, presenting a friendly and approachable manner.
Ensure that the customer's order reaches them on time and in good condition, resolving any issues that may occur.
To be responsible for communication (including by phone) with any customer to keep them informed of issues and changes to their proposed delivery, in adherence to Ocado Delivery Standards.
Control and maintain an accurate record of customer deliveries.
Introduction of relevant Ocado Delivery standards to new customers.
Liaise with all Internal Customers on aspects of customer deliveries.
To respond, in consultation with the Management Team, to customer requests and unforeseen circumstances on the road (road works etc) to minimise negative impacts.
When requested assist fellow CSTM's that encounter difficulties.
Ensure a high degree of personal presentation, in line with company hygiene rules, to promote brand image.
Ensure that any communicable medical conditions, illnesses or other health issues are reported to site management in line with company sickness / absence reporting guidelines.
Ensure goods are kept within the correct temperature regimes.
Monitor and record temperatures for compliance with advised guidelines and food hygiene regulations and report any issues to site management immediately.
Our Perfect Worker
Ability to communicate with customer (Face to Face, phone or in writing)
Experience of both driving and customer facing roles,
Knowledge of geographic area in which deliveries will be made
Qualifications Current UK (or equivalent)Driving Licence with no more than 3 penalty points and no
driving bans in the past 10 years
IT Basic IT Skills to operate U1 device
Familiarity with use of Sat Nav software
Above average driving ability,
Ability to respond quickly to changing customer and business needs
Problem solving skills
Resilience
Key Information and Benefits
Your hourly pay rate is £12.04 per hour (£433.44 per week) for a standard week.
You will be paid the following additional premiums if your shift patterns fall into these times.
Evening Premium - Additional £1.12 per hour
Sunday Day Premium - Additional £3.01 per hour
Sunday Evening Premium - Additional £4.41 per hour
36 hour working week, including paid breaks
Working 3 x 7 hours and 2 x 7.5 hours a week - total 5 days per week
Enhanced digital GP service for you and your dependents
50% earned salary advances for four-weekly paid employees
High street shopping and restaurant discounts including 15% off Ocado.com
Up to 7% matched pension contributions after three months of service
About Staffline
Staffline is the biggest recruiter in the UK and Ireland, and we believe in putting people first. Every day, we help tens of thousands of people find work in logistics, food, transport, retail, and agriculture. We can do the same for you.
We listen to the needs of our workers and always aim to offer flexible shift work and opportunities for overtime, as we know these are important to you.
Each of our locations has dedicated 24-hour OnSite support, so you can always speak to a Staffline representative. Staffline is proud to be an equal opportunity employer.
Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.
This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
