An exciting opportunity has arisen for an individual to be a part of our front-of-house team that welcomes every patient that comes through the door and be more than just a receptionist; to be someone who will guide our patients through their journey in the practice.
We are looking for an enthusiastic, motivated and efficient person to join us in our growing team. If you have a positive attitude and enjoy working in a busy, challenging environment please read on….
Ideal candidate will have/be:
- Ability to keep calm and professional in a fast paced environment
- Personable, positive and enthusiastic with a great customer focus
- Strong communication and organisation skills
- Friendly, reliable and adaptable
- Able to work flexibly with others in a busy team environment
- Excellent communication skills and telephone manner
- The ability and personality to build a rapport with our patients
Responsibilities:
- Meeting and greeting patients, providing a great first impression
- Booking and amending appointments, answering the phone, updating patient records
- Carrying out general administrative duties to ensure the effective running of the practice, supporting the Practice Manager and clinical team
- Making patients aware of dental services and offers
- Handling payments
- Accessing sensitive information whilst maintaining patient confidentiality
- Working as part of a team to execute a first class service
Benefits of joining our team:
- Access to funded qualifications – Advance your pay by expanding your skillsets
- Future career opportunities - All senior positions are filled through promoting our own staff
- Access to support from our Mental Health champions
- Longstanding service recognition programmes, inc. the opportunity to gain 5 days additional annual leave!
- Quarterly Staff bonuses
- Pension Scheme
- Free annual flu vaccination
- Access to discounts at hundreds of high-street locations
- Company events: Dragon boat racing, mini golf, Newmarket nights and Christmas balls!
Working hours: Monday to Friday 8:15am to 5:30pm
We look forward to hearing from you
Job Types: Full-time, Permanent
Benefits:
- Additional leave
- Company events
- Company pension
- Employee discount
- Free flu jabs
- Free parking
- On-site parking
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus scheme
- Quarterly bonus
Work Location: In person