Overview:
We are seeking a skilled and organized Dental Receptionist to join our team. As a Dental Receptionist, you will be responsible for providing excellent customer service to patients, managing administrative tasks, and ensuring the smooth operation of the Clinic.
Responsibilities:
- Greet and welcome patients in a friendly and professional manner
- Schedule appointments and maintain the Clinic's appointment calendar
- Answer phone calls and address patient enquiries or concerns
- Collect and update patient information in the electronic health records system
- Process payments and maintain accurate financial records
- Manage patient records, including filing, scanning, and organizing documents
- Coordinate with dental staff to ensure efficient patient flow
- Maintain cleanliness and organization of the reception area
Requirements:
- Proven experience as a Dental Receptionist or in a similar administrative role
- Knowledge of dental terminology, procedures, and denplan experience is desired but not essential
- Proficient in using dental software systems - Dentally
- Excellent communication and interpersonal skills
- Strong attention to detail and ability to multitask effectively
- Ability to handle confidential information with professionalism and discretion
- Familiarity with general office equipment (e.g., computers, printers)
Join our team as a Dental Receptionist and enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth. Apply today to become part of our dynamic Clinic.
Job Type: Full-time
Pay: £10.50-£12.00 per hour
Benefits:
- Company pension
- Employee discount
- Store discount
Supplemental pay types:
- Performance bonus
Education:
- GCSE or equivalent (preferred)
Experience:
- Medical/Dental Receptionist: 1 year (required)
Work Location: In person