Dental Receptionist/Administrator

Job Overview:
We are seeking a highly organised and detail-oriented Dental Receptionist to join our team. As the first point of contact for our dental practice, you will play a crucial role in providing excellent customer service and ensuring the smooth operation of the office. The ideal candidate will have strong administrative and office skills, as well as a friendly and professional demeanor.

Responsibilities:
- Greet patients and visitors in a warm and welcoming manner
- Answer phone calls and schedule appointments
- Maintain patient records and update information as necessary
- Assist with billing and payment processing
- Coordinate with dental staff to ensure efficient patient flow
- Manage office supplies and inventory
- Handle general administrative tasks such as filing, scanning, and data entry - Banking duties such as cashing up. - New patient registrations -Ensuring the reception and entrance area creates a welcoming environment for our patients

Skills:
- Strong administrative skills with attention to detail
- Excellent verbal and written communication skills
- Proficient in using office software (e.g., Microsoft Office Suite)
- Ability to multitask and prioritize tasks effectively
- Exceptional customer service skills with a friendly and professional demeanor

Work experience and skills

• Previous dental reception experience desirable but not essential
• Excellent administration skills and payment handling
• Ability to work as part of a team
• Proactive approach
• Computer savvy and able to multitask
• Create a positive and warm atmosphere with a great customer focus
• Maintaining patient confidentiality

Work experience and skills

• Previous dental reception experience desirable but not essential
• Excellent administration skills and payment handling
• Ability to work as part of a team
• Proactive approach
• Computer savvy and able to multitask
• Create a positive and warm atmosphere with a great customer focus
• Maintaining patient confidentiality

What we offer at Warwick Lodge Dental and Implant centre, Herne Bay, Kent.

• We are private dental practice in Herne bay with walking distance to the beach and town centre.
• Services we provide include General and Cosmetic Dentistry, Implants, Invisalign, Smile Makeover, Whitening, Dentures and Hygiene therapists with 3 surgeries.
• Support of full time Practice Manager
• Continious Development compliance suite.

Driving License: Preferred.

Education: GCSC or equivalent.

Work requirement: Late evenings and weekends.

Job Types: Full-time, Permanent, Fixed term contract
Contract length: 365 days

Pay: £25,500.00-£27,000.00 per year

Benefits:

• Company pension
• Free parking
• On-site parking

Schedule:

• 8 hour shift
• Flexitime
• Monday to Friday
• Overtime
• Weekend availability

Supplemental pay types:

• Commission pay
• Performance bonus

Education:

• GCSE or equivalent (preferred)

Experience:

• Dental receptionist: 1 year (preferred)

Work Location: In person

Application deadline: 31/05/2024
Reference ID: Dental Receptionist May 2024
Expected start date: 15/06/2024