Address
Form of workAbout the team:
Alongside passion for our products and customers, we're passionate about our people and want to continue building a collaborative and engaging environment. Being dedicated to Diversity, Equity and Inclusion, we encourage differences and recognise that individuals from diverse backgrounds and experiences can bring valuable insights and enhance the way we work. This is supported by our Diversity, Community and Environment Employee Engagement Networks and our commitment to the Women in Finance Charter and Women in Leadership Programme. What you will be doing:
Your responsibilities will include…
This is a full time position at the Canterbury Branch with the hours of work for the role following the pattern of Monday to Friday from 0900 – 1700 hours with the requirement to work alternate Saturday’s from 0900 –1230. Time back in lieu will be given for Saturdays worked.
This is an exciting opportunity for a talented individual who has strong experience of working within retail banking environment. Not only will you provide your customers with an exceptional service, you will also be empowered to support the Branch Manager in the development and success of the branch team. In return for your commitment:
Could you be the one?:
We also believe that your career and how you progress is as unique as your individual personality. We continually support our people so they can become the best version of themselves.What to do next:
Alternatively, if you wish to have an informal and confidential chat please get in touch. Contact details can be found on our careers page.
OSB Group are dedicated to diversity in the workplace and committed to treating all our employees and job applicants equally. We embrace equal opportunities and are opposed to discrimination on any grounds.
As part of our public commitment to the Women in Finance Charter, we have introduced our own initiatives to attract, develop and advance senior women in our sector. We don’t stop there though, we have broadened our approach to encourage diversity and inclusion at all levels and in all roles. Our leadership and Executive Committee are right behind us, to the extent that our Diversity Champions sit at Board level and on a monthly basis receive updates on our progress.
All applicants must have rights to work in the UK and be willing to undertake the relevant pre-employment screening checks should your application be successful.
The Branch Network prides itself with being the brand representative on the high street. Our 6 branches and 3 agencies are advocates for providing a superior customer experience and to support our customers to achieve their savings goals.
About Us: The OSB Group is a FTSE 250 specialist mortgage lender, primarily focused on carefully selected segments of the mortgage market.
Our specialist lending is supported by our Kent Reliance and Charter Savings Bank retail savings franchises. Diversification of funding is provided by sophisticated securitisation platforms. OSB’s unique cost-efficient operating model is supported by our wholly-owned subsidiary OSBIndia.
Alongside passion for our products and customers, we're passionate about our people and want to continue building a collaborative and engaging environment. Being dedicated to Diversity, Equity and Inclusion, we encourage differences and recognise that individuals from diverse backgrounds and experiences can bring valuable insights and enhance the way we work. This is supported by our Diversity, Community and Environment Employee Engagement Networks and our commitment to the Women in Finance Charter and Women in Leadership Programme.
In this role, you will have the opportunity to partner with the Branch Manager to coordinate the smooth running of the Branch in respect of all required compliance, risk, operational and employee processes.
Your responsibilities will include…
- Organising the banking hall at the beginning of the day to ensure adequate levels of cover
- Managing the end of day procedures to ensure all checks and controls are undertaken
- Embedding the Fit to Practice scheme alongside the Branch Manager
- Building strong relationships with new and existing customers for a customer centric approach
- Proactively managing employee issues that may arise
This is a full time position at the Canterbury Branch with the hours of work for the role following the pattern of Monday to Friday from 0900 – 1700 hours with the requirement to work alternate Saturday’s from 0900 –1230. Time back in lieu will be given for Saturdays worked.
This is an exciting opportunity for a talented individual who has strong experience of working within retail banking environment. Not only will you provide your customers with an exceptional service, you will also be empowered to support the Branch Manager in the development and success of the branch team.
We offer a base salary dependent on experience from £26,000 - £28,000 and a competitive benefits package including:
- Discretionary annual bonus opportunity of up to 12.5%
- 28 days annual leave plus bank holidays
- Contributory pension (8% employer 5% employee)
- Life Assurance (4x salary) plus Group Income Protection
- Access to Private Medical Insurance and Medical Cash Plan
- Additional benefits such as Hybrid working, Cycle Purchase scheme, Technology Purchase scheme, Season Ticket Loan, Holiday purchase / sell schemes, Employee Perk Portals, Payroll giving and Save as you Earn scheme
Could you be the one?:
We are looking for talented individuals who have the experience and knowledge set out below:
- Previous work experience in a customer facing role in a Branch environment
- Experience of supervising and line managing staff is desirable
- Robust understanding of the Financial Services Industry in relation to branch banking
We also believe that your career and how you progress is as unique as your individual personality. We continually support our people so they can become the best version of themselves.
If this sounds like you, please apply now! For internal applications please visit the internal careers page to apply. Please note the closing date for applications is 15th May 2024.
Alternatively, if you wish to have an informal and confidential chat please get in touch. Contact details can be found on our careers page.
If shortlisted from your initial application we operate a personalised recruitment process. Interviews are a two way street, we aim for them to be relevant and conversational to get the best out of you!
OSB Group are dedicated to diversity in the workplace and committed to treating all our employees and job applicants equally. We embrace equal opportunities and are opposed to discrimination on any grounds.
As part of our public commitment to the Women in Finance Charter, we have introduced our own initiatives to attract, develop and advance senior women in our sector. We don’t stop there though, we have broadened our approach to encourage diversity and inclusion at all levels and in all roles. Our leadership and Executive Committee are right behind us, to the extent that our Diversity Champions sit at Board level and on a monthly basis receive updates on our progress.
Whilst we are an organisation that values face-to-face interaction to build and nourish our culture, we also acknowledge that people are not just productive in an office and tied to the 9 to 5. Flexible-working opportunities are important for establishing a healthy work-life balance so if you see a role of interest we are happy to be asked about flexibility and explore together if we can make it work.
All applicants must have rights to work in the UK and be willing to undertake the relevant pre-employment screening checks should your application be successful.
