Deputy Head of Facilities

Insight Executive Group have been exclusively retained by Birmingham Community Healthcare NHS Foundation Trust to assist with the recruitment of a Deputy Head of Facilities. This is a fantastic opportunity for someone working within Healthcare Facilities to progress their career on to the next step, giving the successful candidate the opportunity to have further oversight within an outstanding organisation. 

Job overview

The post holder will act as Operational Manager for all facilities activities and deputise for Head of Facilities as directed. The role will ensure delivery of a safe, efficient, and effective Facilities service and interfacing closely with the Head of Facilities and the Estates and Facilities Management team to ensure they are provided with appropriate support and advice relating to facilities services. To manage resources dedicated to the operation of the Trust Facilities. Ensure compliance with all Facilities statutory requirements, standards, specifications, NHS Trust policy, best practice, and guidance.

The Deputy Head of Facilities has responsibility for the operational quality and compliance of all the Facilities Management services at Birmingham Community Healthcare NHS Foundation Trust which include Contract Management for out-sourced services and strong leadership for the in-house services. They will be responsible for delivering high quality services in a cost-effective manner, monitoring service provision and ensuring a prompt and effective response to any service failures.

This post holder may be required to work agile to meet the needs of the service on 20 plus sites.

Main duties of the job

To take overall responsibility for the day-to-day provision of in-house Facilities Support Services, ensuring that all are flexible, cost effective and meet the changing needs of the organisation for patients, staff and visitors.  Providing strong and effective leadership to the operational delivery across Trust Soft FM Services including contract management. Staff reporting to the Deputy Head of Facilities will include Patient and Retail Catering, Community Sites Reception Teams, Portering, Switchboard, Housekeeping/ Domestic Services, Linen and Waste Management.

Play a key role in the auditing and monitoring of support services in line with internal monitoring.

Detailed job description and main responsibilities:

The Facilities Management (FM) and multi-disciplinary team, approximately 187 whole time equivalent (WTE) staff with direct line management of two (WTE) Facilities Managers and one (WTE) Catering Lead.

Management of technically complex Soft FM Facilities Services.  Contribute to the effective management of c£9.2m, variance analysis and scenario based forward planning.

Demonstrating a good commercial business ethos for leading the retail outlets and out-sourced contracts.

Person specification

Qualifications/Training

Essential criteria

• Degree in relevant field specialism or equivalent experience
• Excellent literacy and numeracy skills
• Facilities Management Qualification or equivalent

Experience

Essential criteria

• Extensive relevant contract management and experience
• Extensive experience of managing and monitoring Facilities contracts
• Extensive relevant experience of managing multi-disciplinary teams
• In-depth knowledge of Healthcare National Cleaning Standards

Skills/Knowledge

Essential criteria

Highly developed specialist knowledge of Trust Soft FM Services including contract Management, Patient Catering, Retail, Portering, Switchboard Housekeeping/ Domestic Services, Linen, Waste Management.

If this role is of interest to you then please apply asap or if you have any questions, please contact James Herron (Principal Consultant)